Challenge Framing.
It is important to understand the problem correctly before we start thinking about the solution. This tool will help you understand the challenges involved in solving the problem by answering the what’s and why’s.
Time Taken
30-45 mins
Level of Difficulty
Moderate
Materials Needed
Sticky notes, pens
Participants
Design & Client Team
- Effectiveness 90%
Step by Step Instructions
#1
Divide a board in to 4 equal columns. Place the following questions at the header of each column and answer them using sticky notes. Find connections between each answers.
#2
The first question is : WHO has a problem/Need? – this question is to identify the users associated with the problem.
#3
The second question is : WHAT is the problem? – this question is to identify the exact problem.
#4
The third question is : WHY is it a problem? – this question is to identify why there is a problem in the first place.
#5
The final question is : WHAT could be the benefits of solution? – this question is to identify what could be the added benefits of a possible solution.
Template
View/download the template to better understand how the tool works and use it accordingly. The template is only for reference, you can modify the structure to better suit your requirements.
How did I use it?
This tool came in handy for the research phase of my MA Strategic Design 1st semester. The project was related to climate change and as a team(3 members) we were able to collect huge amount of data on the subject, requirement, client and target group.
By answering these vital questions, we were able to identify where there was scope of improvement or solutions and possible affects of it.
